Availability: Business and Enterprise plans
Recipient analytics is a way to help you track when and how much time your recipients spent on each page of the document.
Analytics are broken down by each recipient and includes:
Number of times viewed, last time access
Clicking on a recipient:
Times Viewed
Total Time Spent
Last View
PDF Download
If any “Links” where clicked
Note: Analytics stop tracking 30 seconds after recipient is not on the document
Then by pages:
Percentage of time spent for this page (Takes seconds into consideration)
Time spent on the page
Times viewed of the page
Last time page was viewed
Note: Page Break block doesn't separate the analytics on pages
Classic experience
Find Analytics
Open any sent, viewed or completed Document and click Analytics on the right. If you sent this document to multiple recipients you can click their name to view detailed information.
Warning: Editing a sent document removes its old analytics. If you need to keep current document analytics, duplicate it to send out a new version.
If you're working with bundled documents, you can review recipient analytics for each individual page of every document within the bundle.
New experience
📘 Note: The new experience is part of an early access program. For a full overview of what's changed and current limitations, see New document and template experience (early access) and New PandaDoc editor.
Find Recipient analytics
Open any sent, viewed or completed document and click three dots menu next to a recipient on the right > Recipient analytics:
Warning: Editing a sent document removes its old analytics. If you need to keep current document analytics, duplicate it to send out a new version.
If you're working with bundled documents, you can review recipient analytics for each individual page of every document within the bundle.