Qualified electronic signature

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Marya Maksimchuk
  • Updated

Availability: Business* and Enterprise* plans

*Each completed signature costs $5 per verification. To purchase a signature verification package contact us using this form. 

Warning:

Qualified electronic signature is available only for active plan users with paid accounts.

Qualified electronic signature (QES) helps identify the signer of a document sent via PandaDoc.

PandaDoc uses third parties (such as Evrotrust) that are listed as European trusted service providers. This makes PandaDoc signatures eIDAS-compliant and admissible in court in case of a dispute. Documents signed with QES come with an additional signature certificate that can be brought to court to certify the signature’s validity.

Watch an overview video:

Go here for a self-paced course on how to manage template roles and document recipients. 

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Setting up qualified electronic signature

Note:

You can set up qualified electronic signature only in a document — not in a template or form.

Warning:

QES verification can't be performed on a document created from an API call.

Start by opening a document and going to the Manage recipients tab. Click the recipient and turn on the “Qualified electronic signature” toggle.

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Once turned on, you can review your document, make sure the signature field is assigned to the recipient, then send it.

Warning:

A document with a qualified electronic signature can’t have more than one signer.

Recipient view 

Once a recipient fills in all assigned fields, they’ll need to select Verify.

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After this, the recipient will need to select their country and verification provider to pass signature verification.

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The recipient will then be able to download the signed document (including signature certificate) once they complete the verification steps.

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Providers we support:

  • Smart ID - Estonia, Latvia, Lithuania
  • Mobile ID - Estonia, Lithuania
  • National ID card – Estonia, Lithuania, Latvia, Finland
  • Freja eID – Nordic countries
  • Chave Movel – Portugal
  • CertEurope – France
  • Certsign – Romania
  • EvroTrust – Albania, Andorra, Armenia, Australia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Israel, Kazakhstan, Kenya, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, New Zealand, North Macedonia, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, United States of America

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