Warning:PandaDoc reserves the right to temporarily suspend this feature if we see unreasonable usage, as this will impact deliverability for all of our PandaDoc users.
See below to learn how to send one document to multiple recipients. Each recipient will receive a unique copy to complete or view.
Availability: Business Annual* and Enterprise Annual* plans + a volume package for an additional fee. This feature is not available for accounts during the trial.
* 250 docs per year per account are included.
Watch an overview video:
What you need:
- A template with at least one role
- A CSV file with your recipients' data. We recommend using Google Spreadsheets to create and download your CSV file.
- Enable ‘Bulk Send’ in the Marketplace. (This must be done by the account owner.)
Note:You can send 1000 documents per hour maximum and you can't use the same email address for different recipients.
Click here for a self-paced learning course on bulk send.
Choosing a template
Go to the Documents app and select the arrow next to +Document, then select Bulk send from the dropdown.
Select a template from the list. Note, all fields must be assigned to roles.
We’re going to use a template with one role: Client.
Reviewing template variables, creating a CSV file to upload your recipients’ data
First, review the variables that can be filled with your recipients’ data.
All default role variables are displayed on each role dropdown. We'll unfold the Client dropdown to uncover all the default variables.
Custom variables (if you have any) show up in a separate dropdown.
Create a CSV file containing your recipients data.
PandaDoc generates a blank CSV file based on the template you’re using. Download this CSV file and fill it out with your recipients data.
Besides variables, this CSV file will include:
- Document title – you can customize document name for each recipient.
- Email message – you can customize email messages for individual recipients.
If you already have a CSV file that you’d like to adjust and upload, expand for the requirements
- The file must be formatted as a comma-separated values (CSV) file
The first row in the file must specify what variables you’re going to populate in documents. Email variable is required and has to be filled out in the file; and the other variables/columns are optional. Variables are pasted in without square brackets. Please see the example below:
- CSV cannot contain more than 1000 recipients.
Uploading your CSV file
Now, you’re ready to upload your CSV file. You can drag and drop or choose from your device, importing from Google Drive, Dropbox, Box and OneDrive are also available.
Review warnings and errors
After the CSV file has been processed, PandaDoc will show you the errors and blank spots it has found.
Errors (highlighted in red): Missing or invalid email addresses. You cannot proceed with errors, therefore you should make the necessary changes to the file and upload it again.
Warnings (highlighted in yellow): Unfilled variables. You can proceed to sending with warnings, the unfilled variables will be displayed as blanks on the sent documents.
Sending out your documents
Once you’re ready to send your documents, click Continue anyway. This will take you to the last step of the process.
Here, you can review how many documents will be sent and add an email message if you haven’t specified it in your CSV file.
What happens after sending
After you click Send, PandaDoc will create a folder in your documents section named “Template name – Date” – using the name of the template you picked, and the date you sent it.
The folder will contain all the documents sent within this bulk.
When all documents have been sent, we’ll send you an email confirmation.
Requirements and functional limitations
- You can send 1000 documents per hour maximum.
- A template, which is used in bulk send, must have at least one role.
- All fields must be assigned to roles.
- The file must be formatted as a comma-separated values (CSV) file and cannot contain more than 1000 recipients.
- The same email address cannot be used for different recipients.
- We recommend using Google spreadsheets to create and download your CSV file.
- The first row in the CSV file must specify what variables you’re going to populate in documents.
- The email variable is required and has to be filled out; the other variables/columns are optional.