At PandaDoc, we take data security seriously. To ensure complete protection of sensitive credit card information, we’d like to clarify our approach to handling such data.

Since PandaDoc is not PCI-compliant, we do not store, transmit, or process payment credit card data. All payments are processed by payment gateways.

To securely collect credit card information within PandaDoc, we recommend using the Card Details field, integrated with Stripe. You can learn more here.

Collecting credit card information anywhere other than the Card Details field is prohibited. Further information can be found in our Terms of Use, “Prohibited user content” section, clause viii.

Want to learn more about collecting payments through PandaDoc Documents? Check out our Processing Payments with PandaDoc course on the PandaDoc Learning Academy!