Notifications

Notifications

 In PandaDoc, we have eight notification options that you can set for your account.

1.  “Document delivery failed”.  If there are any issues with sending the email from PandaDoc to your recipient, you would receive a notification of the failure. Click here for email delivery troubleshooting.
2.  “Document is opened by a recipient for the first time”. You will receive an email when your documents are viewed for the first time. 
3. “Document is opened by recipient every time”. Each time your recipients open the document, an email notification will be sent to let you know it has been opened.
4. “Document is completed by a recipient”. You will receive an email for each recipient when they have completed the document.
5. “Document is completed by all recipients”. You will receive an email when all of the recipients have completed the document.
6. “A message or an annotation is posted to timeline/activity”. A public comment is posted in the document activity. Click here to learn more about comments.
7. "Suggestion is added". A new suggestion is added to a document with Contact negotiation functionality. Note, that notifications about resolved suggestions or replies to the suggestions will not be affected by this setting.
8. “Any messages or notifications for documents sent on my behalf”. You will receive email notifications if documents were sent on your behalf.

Go to Settings > Notifications and you will see the notifications that you can check. Simply uncheck or check the notifications that you would like to use.