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Send a follow-up reminder to sign a document

Depending on your business needs, you can send a reminder to your recipient, if they haven't reviewed or signed the document.

Availability: All plans

Depending on your business needs, you can send a reminder to your recipient if they haven't reviewed or signed the document.

Note: Reminders to sign a document are unavailable for completed documents.

Send a reminder on a sent document

Start by opening the document, then select Manage recipients at the bottom of the page.

Note: The reminder feature is only for recipients to whom you have assigned a field.

Find the recipient to send the reminder to and click the three dots button to the right of their name. From here, select Remind recipient.
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Add an optional message and select Send reminder.

Note: You can send a reminder only once every 24 hours.

Reminder email example:

Review a reminder notification in Document activity

When reminders are sent out, a notification will also show up in the document's "Latest activity". On the top left menu, select File. Then navigate to Document > Document details.

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