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Saved messages
Updated over 3 months ago

Availability: Essentials, Business, and Enterprise plans

Sending out the same type of documents and don't want to rewrite a brand new email message? Save time by saving your messages to be used over and over again.

All team members in your PandaDoc account will have access to previously added messages.

Note:

Saved messages are not available in the mobile app.

Create a library of saved messages

You can create email templates from workspace settings by selecting your name in the lower-left corner and going to Saved messages.

You can add a new email message from a document you are about to send. Click Send, then select Send via email, review the document name, and click Save and Continue. In the next window, click Saved messages and select Create new message. Add email text, and a title and save.

Note:

You can't apply styling to customize message formatting.

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Use saved messages

  1. To use a saved email message on a document, click Send, then select Send via email, next check the document name and click Save and Continue

  2. In the next window, click Saved messages

  3. There you will find your library of saved messages, click on one to use it

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Edit and delete saved messages

Warning:

You cannot revert to a previous version or restore a deleted saved message.

  1. To edit or delete a Saved Message, select your name in the lower-left corner and go to Saved messages

  2. Select Manage saved messages

  3. Click on a message and then click Edit. Edit the content or click Delete to remove the message.

Note:

To add a URL to your saved message, copy the link from the browser and paste it into a message. A client will receive an active link within the email notification.

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