Answers to common questions
- Sales Tax for PandaDoc Customers
- Migration from Classic Editor to Editor 2.0
- I didn’t get my verification code. What should I do?
- Common Issues with document Upload and Download
- How to disable document completion confirmation?
- Error when creating a document from HubSpot or ZohoCRM
- Why we don’t offer phone support
- [Editor 2.0] Stretch image to the page width
- Stretch image to the page width
- Creating a UTF-8 encoded .CSV file
- How do I recover a deleted document?
- Which Editor version do I have?
- Table (or pricing table) breaks in the middle of a cell/row in PDF
- My client signed the document, but it doesn't show as Completed
- How do I transfer license to another user?
- My CC'd recipient doesn't get the PandaDoc email
- How do I make my own tokens?
- How do I attach documents to PandaDoc documents?
- [Editor 2.0] Set up both one-time and recurring fees
- How can I set up one-time fee and monthly recurring fee in the pricing table?
- Why don't my tokens work?
- How do I change the owner of the account?
- What happens to a deleted user’s documents?
- Remove “via PandaDoc” from your email subject
- How do I delete or change an email address on a sent document?
- How do I cancel/void a document that I have already sent?
- Decline a document - Customer Perspective
- Mark a document as Declined
- [Editor 2.0] How do I unexpire a document?
- How do I unexpire my document?