HubSpot and PandaDoc - File type not supported

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Apple Vincent

• April 13, 2022 22:52
• Edited

Hi there,

We are getting an error in HubSpot whenever we try to upload a Word document using the app. It says that the file type is not supported. If we were to upload the file directly to Panda Doc, it works fine. Can someone please help us with this? Can you please give us a list of supported documents in the Panda Doc App for HubSpot?

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• Official comment

  

  Alexander Sakhibov

  • April 15, 2022 15:41

  Thanks for the heads up! I’m happy to inform you that the issue has been fixed and now you should be able to upload a Word document when using PandaDoc integration with HubSpot!

  Here's a list of files types that we support:

  • .pdf
  • .doc
  • .docx
  • .xls
  • .xlsx
  • .ppt
  • .pptx
  • .jpeg
  • .jpg
  • .png

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