Two signatures with one e-mail address

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Lisa Coffman

• February 17, 2022 23:38

How can I send a form, that both spouses need to sign, but only have one e-mail address?  I read that I can add +1 on the e-mail, but the spouse still can not sign it.  Is there another way?

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  Gene C

  • February 23, 2022 21:46

  Hi there Lisa!

  Unfortunately, there is no current option to add 2 recipients with the same email address. We recommend using two distinct emails for both signers. This way, the “Fields” will be assigned to both recipients, and the signature certificate will contain information about 2 signers.

  I'd also recommend you check out our ideas portal where I have submitted this as an update for the future with PandaDoc! Thank you for your feedback and apologies for any inconvenience!

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  Todd Jackson

  • August 03, 2022 20:00

  This issue really needs a fix.  We routinely work with clients who share an email address as spouses.  This was never an issue with DocuSign....please create a solution.

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  Angie Barreto

  • August 07, 2022 21:36

  Yes, please try to find a fix. I have under 18 volunteers that sometimes use the parent/guardian email also. Thanks!!

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  Greenspan Group

  • March 15, 2024 01:53

  Answer located in this thread: https://support.pandadoc.com/hc/en-us/community/posts/1500000131281-Two-signers-with-one-email-address

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