Multi-Line Values In Variables

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Neil Lovelace

• December 06, 2020 21:37

What is the best way to update a variable with multiple lines of text? For example, in a template I might place a variable as a placeholder.

Now I want that variable value to contain either a few paragraphs or an ordered list. Can this be done? If so, how?

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• Official comment

  

  Kamari Ross

  • December 08, 2020 18:21

  Hello Neil!

  Unfortunately, variables won't honor formatting of text that may come from a CRM. The best way to overcome this problem is:

  1. To copy and edit the body of text on a separate platform. Let's say Mac Notes or Microsoft word.
  2. Using the tab button space out the sentences, bullet points, or paragraphs in the format you desire.
  3. Create or update the variable by pasting the edited version into the variable content slot

  If anyone has other workarounds we would love to hear your solutions in the comments section!

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  Punch Pubs & Co

  • December 14, 2020 20:28

  Are there any known methods using the API?  Char() values or anything similar that can be popped in to the variable? Thanks Chris

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  Rocky Dohmen

  • December 15, 2020 16:43

  Hey Chris, 

  Unfortunately, at this time it is not possible via API either. I would suggest adding this to our Idea Portal. The Dev team uses these suggestions as a guide as to what to tackle next. 

  Cheers!

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