PandaDoc + HIPAA

Nearly a year ago PandaDoc became HIPAA compliant which means healthcare providers can now use the power of PandaDoc's eSignature tool and provide their patients with contact-free medical documents both before and during a visit. 

This is of course beneficial not only to the patients but to you the provider so you don't have to waste time keeping loose papers organized, making sure every important part of a document is checked, or signed which frees up your valuable time. 

What is HIPAA, and how does PandaDoc fit in?

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) created national standards designed to prevent the disclosure of protected health information without the patient’s consent or knowledge. This was a critical rule, even in the late 90s, as more and more health information was being recorded and exchanged electronically.

The core philosophy behind HIPAA is that an individual should have control over his or her medical information. With that in mind, covered entities must comply with all HIPAA compliance requirements.

This includes:

• Healthcare providers
• Healthcare clearing houses
• Providers of health plans (insurers)
• 3rd party business associates of other covered entities

Since PandaDoc is now HIPAA compliant, we will be considered a covered entity (business associate) when our services are used by other covered entities in order to distribute HIPAA forms and collect patient information.

As a business associate for healthcare providers, PandaDoc limits access to patient information from its own employees, except in scenarios where access to this data is required to complete their job duties.

HIPAA regulations (The HIPAA Privacy Rule) require a signed Business Associate Agreement (BAA) with every completed document. PandaDoc will provide a BAA for all paid accounts. To request a BAA please contact: support@pandadoc.com.

To read more on HIPAA privacy rules and how PandaDoc remains HIPAA compliant with ever-changing technology hop over and read our full write-up over at our Blog. 

• Don't know where to start your HIPAA + PandaDoc document journey check out this post on the 7 HIPAA documents that you can send with PandaDoc.
• You can also find all of our Security information, including HIPAA, SOC 2 Type II certification, FERPA (20 U.S.C. § 1232g; 34 CFR Part 99), AWS, and more Here.