Hyperlinks in imported pdf do not work


1 comment

  • Official comment
    Christopher Ragland

    Hello Arent,

    Thank you for reaching out via the Forums!

    I tested the process you described, and I received the same result. However, I was able to download a PDF of the document as a recipient and click on the hyperlinks in the downloaded PDF. This is an option for your recipients as a workaround. 

    To do this, recipients would click on 'Other actions' located in the upper right-hand side of the document and click 'Download':

    You can create a saved message to include with your documents that provides the instructions I have described here so your recipients know exactly what to do and so that you don't have to type out the message every time you are sending a document. 

    I have submitted a feature request about this to our product team on your behalf. You may submit another vote, subscribe to receive updates, and even leave comments on the request. I put in specific details about recipients being able to click on hyperlinks without having to download a PDF. 

    Thank you for choosing PandaDoc!


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