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  1. Help center
  2. FAQ

FAQ

  • Answers to common questions

    • Common Issues with document Upload and Download
    • How to disable document completion confirmation?
    • Error when creating a document from HubSpot or ZohoCRM
    • Why we don’t offer phone support
    • [Editor 2.0] Stretch image to the page width
    • Stretch image to the page width
    • Creating a UTF-8 encoded .CSV file
    • How do I recover a deleted document?
    • Which Editor version do I have? 
    • Table (or pricing table) breaks in the middle of a cell/row in PDF
    • My client signed the document, but it doesn't show as Completed
    • How do I transfer license to another user?
    • My CC'd recipient doesn't get the PandaDoc email
    • How do I make my own tokens?
    • How do I attach documents to PandaDoc documents?
    • [Editor 2.0] Set up both one-time and recurring fees
    • How can I set up one-time fee and monthly recurring fee in the pricing table?
    • Why don't my tokens work?
    • How do I change the owner of the account?
    • What happens to a deleted user’s documents?
    • Remove “via PandaDoc” from your email subject
    • How do I delete or change an email address on a sent document?
    • How do I cancel/void a document that I have already sent?
    • Decline a document - Customer Perspective
    • Mark a document as Declined
    • [Editor 2.0] How do I unexpire a document?
    • How do I unexpire my document?
    • How do I edit a completed document?
    • How do I undo deleting a block?
    • What's the difference between a template and a document?
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