FAQ
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Answers to common questions
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Common Issues with document Upload and Download
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How to disable document completion confirmation?
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Error when creating a document from HubSpot or ZohoCRM
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Why we don’t offer phone support
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[Editor 2.0] Stretch image to the page width
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Stretch image to the page width
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Creating a UTF-8 encoded .CSV file
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How do I recover a deleted document?
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Which Editor version do I have?
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Table (or pricing table) breaks in the middle of a cell/row in PDF
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My client signed the document, but it doesn't show as Completed
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How do I transfer license to another user?
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My CC'd recipient doesn't get the PandaDoc email
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How do I make my own tokens?
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How do I attach documents to PandaDoc documents?
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[Editor 2.0] Set up both one-time and recurring fees
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How can I set up one-time fee and monthly recurring fee in the pricing table?
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Why don't my tokens work?
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How do I change the owner of the account?
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What happens to a deleted user’s documents?
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Remove “via PandaDoc” from your email subject
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How do I delete or change an email address on a sent document?
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How do I cancel/void a document that I have already sent?
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Decline a document - Customer Perspective
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Mark a document as Declined
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[Editor 2.0] How do I unexpire a document?
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How do I unexpire my document?
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How do I edit a completed document?
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How do I undo deleting a block?
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What's the difference between a template and a document?
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Common Issues with document Upload and Download