Key differences for EU users as we expand our services
| US | EU |
Core Features
Create, send, track, and e-sign documents with ease |
✅ |
✅ |
Rooms
Centralized digital space for organizing, sharing resources, and negotiating seamlessly |
✅ |
❌ |
Send via Text (SMS)
Enable recipients to receive and sign documents directly from their mobile devices |
✅ |
✅ |
Identity verification
Verify recipient identity before granting access to sensitive documents |
✅ |
|
Integrations
Connect PandaDoc with your favorite business tools for streamlined workflows |
✅ |
Only Salesforce, HubSpot, and Dynamics365 are supported on the EU servers |
Zapier and Make
Automate your business by connecting your web applications with triggers and actions. |
✅ |
❌ |
Payments
Enable customers to pay instantly and securely within your documents |
✅ |
❌ Only Stripe is supported on the EU servers |
Notary
Notarize documents online, eliminating the need for in-person meetings |
✅ |
❌ |
Mobile App
Manage your entire document lifecycle from anywhere, using our mobile app |
✅ |
❌ |
Chrome Extension
Sign and send documents directly from your Chrome browser without leaving the page |
✅ |
❌ |
AI Features
AI chat, AI data extraction, and full content search |
✅ |
❌ |
Other limitations
Automations: Only Salesforce, HubSpot, and Dynamics365 automations are supported on the EU servers.
Account Transfers: Not currently supported between regions.
Billing: Only annual or multi-year contracts.
Template Gallery: Access US templates via free trial download and manual upload. You can upvote a feature request for this here.
DocuSign Conversion: Not yet available on the EU servers.
Provisioning: Allow up to one week for manual setup.