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Add and manage your contacts

In PandaDoc, all recipients you send documents to are added to your contact list. To import or export contacts, reach out to Support Team.

Updated yesterday

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In PandaDoc, all recipients you send documents to are added to your contact list. Learn here how to add and manage your contacts.

Add new contacts

On the left navigation pane, click on the Contacts icon, then click on +Contact.

Add information for the new contact record, the only required field is the Email Address. Click Add contact once finished.

Now you can add this contact as a recipient on your documents.

Contacts import/export

If you need to import or export contacts to or from the workspace, please reach out to our Support Team. For importing contacts, kindly provide a CSV file with the following columns. Our team will be available to assist you further:

  • email

  • first_name

  • last_name

  • company

  • phone

  • title

  • street_address

  • city

  • postal_code

  • country

  • state

Note: Please ensure that you use a semicolon (;) as a delimiter between fields in your CSV file.

Edit contacts

Click on the contact record and click the Edit contact button in the pop-up window to edit contact info.

How to archive contacts

You can archive contacts to remove them from your active contacts list while preserving their information for future reference.

Archiving individual or multiple contacts

  1. Navigate to the Contacts section from the left sidebar

  2. Select the contacts you want to archive by clicking the checkbox next to each contact name

  3. Once you've selected one or more contacts, the selection counter will appear at the top showing how many contacts are selected

  4. Click the Archive button in the top right corner of the contacts list

  5. A confirmation dialog will appear. Click Archive to confirm, or Cancel to go back

The selected contacts will be moved to the Archived tab.

Restoring archived contacts

To restore archived contacts back to your active contacts list:

  1. Click the Archived tab at the top of the Contacts page

  2. Select the contacts you want to restore by clicking the checkbox next to each contact name

  3. Click the Restore button in the top right corner

  4. The selected contacts will be moved back to your active Contacts list


Deleting contacts permanently

To permanently delete archived contacts:

  1. Click the Archived tab at the top of the Contacts page

  2. Select the contacts you want to delete permanently by clicking the checkbox next to each contact name

  3. Click the Delete forever button in the top right corner

  4. Confirm the deletion when prompted

Warning: Permanently deleted contacts cannot be recovered.

Tips

  • You can select multiple contacts at once to archive, restore, or delete them in bulk

  • Archiving contacts doesn't delete them permanently – they remain accessible in the Archived tab

  • Use the search bar at the top to quickly find specific contacts

Note: Deleting the contacts doesn't delete the documents associated with them.

Review documents under a contact

Click on a contact to view all documents sent to this person.

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